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FAQ

Mid-Year Sale 2026

Can I return items during the Mid-Year sale?

Yes. Items purchased during the Mid-Year Sale can be returned for store credit or exchange. Credit is issued at the price you paid.

If you added free returns at checkout, your return is covered. If not, return postage is at your own cost.

I am buying a gift, will they be able to exchange it if they don’t like it?

Absolutely! Items will have to be shipped back at the customers expense unless purchased with Free Returns. Once we receive the returned items, we will issue a store credit, allowing you to easily exchange for the correct sizing.

I can’t find the Mid-Year Sale Discount Codes?

You don’t need a code! Everything will be automatically discounted.

My discount code won’t work?

Discount codes aren’t compatible with sale items! Save this one for next time when we're not on sale.

How long will the sale go on for?

We haven't confirmed the end time yet. So if you have your eye on a specific item, we recommend buying while stocks last. We’ve been on pre-order for most of the year so a lot of sizes are expected to sell out quick, so don't hesitate.

What happens if I buy something & it’s out of stock?

We are doing everything we possibly can to ensure this won't happen. Unfortunately, sometimes it's impossible to avoid with the amount of people trying to buy the same products at the same time. If the item you purchased is out of stock our support team will be in touch to notify you of and process a refund.

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

Can I cancel my order?

We completely get it, we change our minds too! However, this depends on whether or not your order has been shipped. If your order has not yet been shipped we will be more than happy to cancel your order.

If your order has already been shipped and the item(s) do not work out, make sure to exchange for a preferred style or return for a refund. Return shipping costs are at the customers expense.

Shipping, Returns & Exchanges

All orders are shipped via Australia Post

Where do you ship from?

All orders are dispatched from our warehouse in Melbourne, Australia.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you cover the cost of returns?

If you added free returns & package protection at checkout, your return is covered. If not, return postage is at your own cost.

Do you accept returns on sale items?

Any items on sale cannot be returned.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

How long does shipping take?

Within Australia –

Standard Delivery is 3-5 Days with Australia Post

Express Delivery is 1-2 Days with Australia Post

Please refer to the Shipping Page for more details in regards to shipping.

What if I don't receive the free card holder with my order?

The card holder is a gift with purchase on orders over $190, available while stocks last. We've only made a limited run, so once they sell out we can no longer include one — even on orders over $190. First in, best dressed.

Get in touch

Have questions about your order, or a general enquiry?